Never Again

Reviewed by Jeremy M. in Panama City, Fl on 05/18/2017

Save yourself the misery and use someone else. The worst boatyard experience I have had in 18 years as a captain. You will be treated poorly and overcharged for half azz work. Staff spends more time goofing off than working. And Craig is just an A hole. NEVER AGAIN

Poor scheduling. Poor management. Mediocre work.

Reviewed by Adam L. in on 01/20/2017

Called and scheduled for a bottom job on my 55 sea ray. Spent over 5k, later to find out I overpaid big time. My diver said a month later the paint was chipping off in chunks and sent me 3 separate under water photos. When I sent Craig the manager the pics he told me "impossible" but would haul the boat out anyway. I traveled all the way from Miami to Fort Lauderdale on a strict time schedule. Craig and the lady's up front put me off 5 separate times in 2 days! 48 hrs later and a $150 over night dockage fee, Craig finally pulled the boat out proceeded to yell at me about how big and where the paint chunks were located. Craig then began to mock me saying is this your first boat(and it is) and threatin to throw me in the water as we stood on the dock yelling. His coworkers/painters eventually grabbed and pulled him back. He went inside and never came back out to insure the spots were sanded and fixed. This was the most bizarre experience I've had in a while. I felt 2ft tall and that my business was a waste of Craigs time. I will never take any of my vessels to yacht management inc again and will share my experience with many of my yachting friends. Judging by the bottom job I saw today out of the water I would strongly suggest you take your vessel else where.