No part and no refund

Reviewed by Nicholas M. in New Egypt, Nj on 08/29/2020

2 weeks after I ordered a part and was told it was being shipped to me I was then told it was on back order. I then asked for a refund and have been lied to multiple times that it was processed. I ordered the same part from marine engine.com and receive it in 2 days! Do not buy or support this company they do not care about their customers, my boat was unnecessarily out of commission for 2 weeks because of this poor excuse for a company. Buy elseware!

RON WHITE SAID ''you can't fix stupid''

Reviewed by John b. in Forked River, Nj on 09/17/2018

JOHN BUCKNALL FOR JERSEY RALPH IS THE BEST PERSON TO HELP ON EVINRUDE MOTORS I WENT TO DEALERS THAT SAID TO BRING IT IN WE DON'T GIVE ADVICE YOU KNOW WHERE I SHOVED THAT RALPH WILL BEND OVER BACKWARDS TO HELP YOU HE TOLD ME OVER THE PHONE ON A WIRING JOB AND I I FIXED IT IN 2 HRS THIS MAN IS A COMPUTER FULL OF 10 STARS KNOWLEDGE CALL HIM HE SHOULD BE THE HEAD OF A MAJOR CO FOR OUTBOARDS YOU CAN'T FIX STUPID BUT RALPH HAS THE POWER TO HELP BETTER THAN ANY MECHANIC I KNOW RALPH GET A BOOK PUBLISHER TO WRITE A FIX IT BOOK FOR YOU TIME TO REAP YOUR REWARD YOU CAN'T GO WRONG WITH RALPH TEN STARS

Never Buy or use Outboard Wizard

Reviewed by Karl H. in Bensalem, Pa on 06/10/2018

Bought a used engine from Ralph which I would never do again or recommend anyone to ever do! Received with missing parts and damaged! The engine was a 2002 115 hp engine that had "230" hours on it. Ralph's crew was to take the gearcase off and ship the motor ready to take a 20-inch shaft. His crew took the gearcase off but left the extension in the power head along with not putting all the bolts back into the cowling, not providing the steering arm, not providing the clips for the shifter and the throttle. To makes things worst the 20-foot harness I ordered was not included and the motor came severely damaged in the cowling from improper shipping. They did get the harness to me but I was told that I NEED it to remove the power head and take the drift shaft extension out. Once I did that, yes that really happened I put the motor back together and tried to start it. Well, it won't start, won't idle, won't shift without stalling. DOES Not run, was not as described! I'm left with a $4000

Lower unit 225 Johnson ocean runner

Reviewed by Guiseppe G. in Islip Terrace, Ny on 06/15/2017

Ralph is a stand up Buisness owner he said i got this he took care of my problem his lower unit mechanic rebuilt my lower unit took out for a test drive yesterday very stoked for this weekend. And he's got parts thats hard to find to his workers were great too.